Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use our family investing services.
Last Updated: January 15, 2025
Introduction and Scope
Leopoldina Belgrano operates as a family investing education platform, helping Canadian families build financial literacy and make informed investment decisions. This privacy policy explains how we collect, use, protect, and share your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws.
When you visit leopoldinabelgrano.info, participate in our learning programs, or contact us for investment education services, you're trusting us with your personal information. We take this responsibility seriously and want you to understand exactly how we handle your data.
Information We Collect
We collect different types of information depending on how you interact with our services:
- Contact information including your name, email address, phone number, and mailing address
- Financial background information to customize our educational content to your experience level
- Learning preferences and goals to help us recommend appropriate courses and resources
- Technical information such as your IP address, browser type, and website usage patterns
- Communication records including emails, phone calls, and meeting notes when you contact us
- Payment information when you enroll in our educational programs
We only collect information that's necessary to provide you with quality investment education services. You can always ask us what specific information we have about you and why we collected it.
How We Use Your Information
Your information helps us:
- Customize educational content based on your investing experience and family financial goals
- Send you course updates, educational resources, and relevant investment education materials
- Process enrollments and manage your participation in our learning programs
- Respond to your questions about family investing strategies and educational opportunities
- Improve our website functionality and educational content based on user feedback
- Comply with Canadian financial education regulations and maintain accurate records
We may also use aggregated, non-personal information to analyze trends in family investing education and improve our services. This never includes information that could identify you personally.
Information Sharing and Disclosure
We're committed to keeping your information private. We only share your personal information in these specific situations:
- With your explicit consent for specific purposes you've approved
- With service providers who help us deliver educational content (email platforms, learning management systems)
- When required by Canadian law or legal process
- To protect our rights, property, or safety, or that of our clients
- In connection with a business transfer, merger, or sale (with prior notice to you)
Any service providers we work with must agree to protect your information according to the same standards we follow. We require them to use your information only for the specific services they provide to us and to delete it when no longer needed.
Data Security and Protection
Protecting your personal information is a top priority. We use multiple layers of security to keep your data safe:
- Encryption for all data transmission and storage using industry-standard protocols
- Regular security audits and updates to our systems and processes
- Restricted access to personal information on a need-to-know basis
- Secure servers located in Canada with physical and digital access controls
- Regular staff training on privacy protection and data handling procedures
Your Privacy Rights Under Canadian Law
As a Canadian resident, you have specific rights regarding your personal information:
- Access: You can request copies of the personal information we hold about you
- Correction: You can ask us to correct inaccurate or incomplete information
- Deletion: You can request deletion of your personal information (subject to legal requirements)
- Withdrawal of consent: You can withdraw consent for certain uses of your information
- Complaint rights: You can file complaints with the Privacy Commissioner of Canada
To exercise these rights, contact us using the information below. We'll respond within 30 days and help you understand what options are available. Some information may need to be retained for legal or regulatory compliance, but we'll explain any limitations clearly.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide services and meet legal requirements:
- Active client information: Retained while you're participating in our programs plus 7 years
- Marketing communications: Until you unsubscribe or request removal
- Website usage data: Typically 2 years for analytics purposes
- Financial transaction records: 7 years as required by Canadian tax law
- Communication records: 3 years to maintain service quality and resolve disputes
When we delete your information, we use secure deletion methods to ensure it cannot be recovered. Backup copies are also securely destroyed according to our retention schedule.
Cookies and Website Tracking
Our website uses cookies and similar technologies to improve your experience and help us understand how our educational content is being used. Here's what we track:
- Essential cookies for website functionality and security
- Analytics cookies to understand which educational content is most helpful
- Preference cookies to remember your settings and choices
- Marketing cookies to show you relevant information about our programs
You can control cookie settings through your browser, but disabling certain cookies may affect website functionality. We don't use cookies to identify you personally unless you've created an account with us.
Third-Party Services and Links
We work with trusted service providers to deliver our educational programs and may link to external resources that support family investing education. These third parties have their own privacy policies that govern how they handle your information.
Before sharing information with any third-party service, we evaluate their privacy practices to ensure they meet Canadian privacy standards. However, once you leave our website or interact directly with these services, their privacy policies apply.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes that affect how we handle your personal information, we'll notify you in advance.
We'll post updated versions on our website with a new effective date and send email notifications to active clients about material changes. By continuing to use our services after policy updates, you acknowledge the revised terms.
Previous versions of our privacy policy are available upon request if you need to reference historical terms or understand how our practices have evolved.
Privacy Questions and Contact Information
If you have questions about this privacy policy, want to exercise your privacy rights, or need help with any privacy-related concerns, we're here to help.
130 Broadway Blvd #165
Sherwood Park, AB T8H 1S5, Canada
+1 (403) 832-2284
[email protected]
We typically respond to privacy inquiries within 2 business days and will work with you to resolve any concerns about how your personal information is handled.